A studio that designs, advises on, and builds the voice and chat systems behind AI that actually sounds human — and ships its own products along the way. Multilingual conversation, a specialty few can match.
Agents that qualify a family in Tamil, sell a course in Tanglish, and stay in character when a caller pushes back — running today across senior-living care, overseas education, and premium food brands.
Enquiries get missed or handled inconsistently. Conversations sound robotic and lose trust in the first ten seconds. Multilingual callers get answered in the wrong register. Qualification is weak, follow-ups are lost, and escalation to a human happens too late or not at all. Worst of all, everything said in the conversation never reaches the systems that run the business.
Take one, or the whole arc. Every engagement is led directly, with specialist collaborators brought in per build.
Personas, dialogue flows, prompt systems, language rules, and knowledge-base structure.
Agent architecture, build-vs-buy, guardrail and escalation strategy, and QA against real calls.
Shipping on modern voice platforms, wiring post-call data and CRM pipelines, tuning from live-call QA.
Tamil-and-English enquiries from seniors and their adult children, qualified without a human on every first touch.
Eligibility screening and routing for overseas programs, plus an end-to-end sales flow in natural Tanglish.
We take on conversation design, advisory, and build work for teams shipping voice and chat agents — multilingual ones especially. Written-first, async, fixed-scope.
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